Course Curriculum

    1. Dashboard Tutorial

    2. Course Welcome & Objectives

    1. Introduction to Destination Dayton

    2. Roles and Functions of Destination Marketing Organizations (DMOs)

    3. Community Vitality & Destination Organizations

    4. Sales Team - Destination Dayton

    5. Sales Team - Testimonials

    6. Visitor and Groups Services - Destination Dayton

    7. Marketing Team - Destination Dayton

    8. How Well Do You Know Us?

    1. Tourism Dollars and Sense

    2. Quiz - Economic Impact of Tourism

    3. Social and Community Development

    4. Increased Vibrancy and Quality of Life

    1. Did You Know? Fun Facts About Dayton and Montgomery County

    2. Quiz - How Well Do You Know Dayton?

    3. Top Reasons People Visit Dayton and Montgomery County

    4. Events Year Round Challenge

    5. Explore Events Calendar

    6. Delicious Dining in Dayton and Montgomery County

    7. Explore Dining Options

    8. Local Experiences & Things To Do

    9. Explore Things To Do

    10. What Would You Recommend?

    1. Importance of First Impressions

    2. First Impression Quote

    3. Communication and Listening Skills Exercise

    4. Creating Memorable Visitor Experiences

    5. Engagement Techniques and Hospitality Best Practices

    6. Inspiring Message

    1. Sharing Your Accomplishment

    2. Closing Survey

    3. Tourism Academy Recap

    4. Additional Resources

About this course

  • Free
  • 34 lessons
  • 0.5 hours of video content

Destination Dayton Tourism Academy